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Noticeboard

                                                                Welcome to The Abingdon Surgery


Flu Vaccinations - we are now booking appointments for our flu clinics starting on the 2nd of October.  Please support your GP surgery and book through us.  Click here to see if you are eligible for a free vaccination.


Online Services have now been initiated and can be accessed through EMIS Patient Access.  You will need to obtain a unique registration letter from the Practice to sign-up. Please ask at reception.




Friends and Family Test


The FFT has been introduced to General Practice to allow patients who use GP services to have the opportunity to feedback on their experience.  It will provide a continuous feedback loop between our patients and the Practice and will be used to improve services.  The FFT is anonymous and has been kept as simple as possible.  The FFT must use standard wording and must include at least one follow-up question.  The results will be published in the Practice and will be forwarded to NHS England monthly.


                                  Help us to improve the services provided to and for you - tell us what you think; take the FFT.


CQC Inspection


See the final report under Further Information.


Care Data - your data


See information under Further information


 Electronic Prescription Service


The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the pharmacy you choose to get your medicines or appliances from. 


 For more information please enquire at Reception.


Appointments

Online Appointments
Online appointments may now be booked through EMIS Patient Access. This will require a unique letter from the Practice to set-up your individual account.
 
24/7 Telephone Appointment Booking Available
Book your appointment 24/7 with our automated telephone line. Just ring the Practice telephone number and follow the prompts.
 
steth_pills_diaryRoutine Appointments
Please attend or telephone the surgery any time during working hours to make an appointment to see the doctor, nurse or other member of our clinical team.  You will normally be offered the next available routine appointment with your usual doctor within 48 hours (2 working days).  For reasons of continuity of care and efficiency the doctors prefer you to see the same doctor each time where possible.  However, should you need to see a specific doctor, for example a female doctor, you should make your needs known when making your appointment.

Urgent Appointments

If you require an appointment for a problem that you feel will not wait until the next available routine appointment, you will be given a time to attend – usually at the end of morning surgery or, if you call in the afternoon, at the end of evening surgery.  You may not be able to see the doctor of your choice and you may not be seen at the most convenient time for you, but you will be seen.

Telephone Appointments

You may also request a telephone appointment with your GP or with the practice nurse.  You will be asked to provide a contact telephone number, and the GP/nurse will call you at or around the appointed time.

Express Clinic

We also offer a daily ‘Express Clinic’ dealing with minor ailments;  Monday to Friday 09:30 – 10:30 with the practice nurses.

Please Be on Time

Please arrive promptly.  If you are offered an appointment at a time which you will clearly be unable to make due to the time it will take you to get to the surgery, please ask the receptionist for another appointment time.  Arriving late for an appointment will make the doctor/nurse run late for the rest of that session.  If you arrive more than 15 mins late for an appointment you may not be seen.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible so that we can give the slot to someone else.

Chaperones & Interpreters

If you feel you want a chaperone present at your consultation please advise reception at the time of booking. Similarly, if English is not your first language we have access to an interpreter service but do require advance notice.

 
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